Day Spa Manager Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Qualified Day Spa Manager seeking work with an existing company in which to put my skills and knowledge to good use.

Highlights of Qualifications:

  • Exceptional experience in retail operations in massage industry
  • Remarkable knowledge of retail store procedures
  • Outstanding knowledge of beauty and cosmetic products
  • Ability to multi task and prioritize work
  • Ability to motivate staff members
  • Good communication skills in both oral and written forms
  • Excellent skills to communicate with clients
  • Ability to maintain all deadlines
  • Solid understanding of spa equipments.

Professional Experience:

Day Spa Manager

PRO Sports Club, Boston, MA

October 2008 – Present

  • Administered every day activities for all spa services.
  • Supervised efficient working of spa such as reservations.
  • Maintained neat and clean area at all times.
  • Coordinated with departments to hire and train staff.
  • Evaluated working of all staff members.
  • Participated in all departmental meetings and recommended improvements.
  • Designed various variations in spa treatments.

Day Spa Assistant

Hand Stone Massage Spa, Boston, MA

August 2003 – September 2008

  • Coordinated with Spa Manager and monitored all operations.
  • Ensured compliance to all local health and safety regulations.
  • Maintained records of store sales and payroll for employees.
  • Assisted customers with all information and ensured optimal services.
  • Participated in all promotional marketing activities.
  • Monitored store inventory and placed purchase orders.

Day Spa Receptionist

Herbalfairy & Beauty Inc., Boston, MA

May 1998 – July 2003

  • Greeted all customers pleasantly.
  • Coordinated with guests and scheduled appointment with therapist.
  • Ensured compliance to reporting system within timeframe.
  • Maintained all billing procedures for facility.
  • Assisted in reconciliation of all funds at desk.
  • Monitored inventory and maintained record for it.

Education

Bachelor’s Degree in Hospitality

Columbia Union College, Takoma Park, MD