Dealership Service Manager Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

In case you are interested in knowing more info on create resume, stop by Google Docs Resume, Modern Resume or Creative Resume Templates. Always prepare before you make a choice.

Job Objective

Experienced Dealership Service Manager seeking a position with growing firm that can make use of my expertise.

Highlights of Qualifications:

  • Experience in managing services and heavy equipment for truck industry
  • Thorough knowledge of product and technical process
  • Deep knowledge of service department
  • Ability to provide continuous improvement process
  • Ability to manage multiple projects and prioritize work
  • Ability to maintain relationships with customers
  • Amazing communication skills in both oral and written form
  • Ability to prepare reports for all issues
  • Solid understanding MS Excel

Professional Experience:

Dealership Service Manager

Freedomroads, Wellborn, FL

October 2008 – Present

  • Ensured compliance to all vendor policies and procedures.
  • Evaluated service department purchases and repair orders.
  • Maintained efficient quality of services and facilitated repairs.
  • Performed investigation on all vehicle completion.
  • Assisted to perform periodic checks on various activities.
  • Analyzed and maintained knowledge on all Federal regulations.
  • Performed regular interviews with service department employees.
  • Reviewed repair orders for all dealership activities.

Dealership Service Advisor

Luther Automotive, Wellborn, FL

August 2003 – September 2008

  • Maintained record of all processes within timeframe.
  • Performed all end of month procedures for open repair orders.
  • Managed all documents and obtained required customer signature.
  • Greeted all customers coming to service departments with courtesy.
  • Developed all service tickets accurately.
  • Monitored Special Order Parts handling within required guidelines.

Dealership Service Controller

SNH Management, Wellborn, FL

May 1998 – July 2003

  • Provided efficient services to all customers.
  • Supervised working of accounting staff.
  • Coordinated with account department for financial statement.
  • Assisted and reconciled all bank data.
  • Maintained record of all company transactions for various desks.
  • Ensured compliance to General Accounting Practices.


Bachelor’s Degree in General Management

Rider University, Lawrenceville, NJ