Debt Collector Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

In search of Debt Collector position where I can utilize my extensive skills and experience.

Highlights of Qualifications:

  • Strong experience in collection of debt for high volume businesses
  • Sound knowledge of leasing and financial processes
  • Profound knowledge of Fair Debt Collection Practices Act(FDCPA)
  • Exceptional ability to achieve all monthly and quarterly objectives
  • Remarkable ability to maintain confidentiality of information
  • Excellent oral and written communication
  • Outstanding skills to schedule activities within timeframe
  • Proficient with commonly used collection practices and procedures
  • Familiarity with DRS policies and procedures

Professional Experience:

Debt Collector

Dynamic Recovery Solutions, Okla City, OK

August 2007 – Present


  • Investigated all payment arrears for various debt portfolios.
  • Managed communication with all debtors through telephone.
  • Administered various debtor processes for all collection activities.
  • Monitored collection of debt and in some cases terminated records.
  • Maintained record of all activities and assisted in litigation process.
  • Evaluated foreclosure clauses and if required refered to a collection agency.
  • Assisted to resolve all complaints from members.
  • Coordinated with customers to help reduce bad debt.

Debt Collector

Asset Recovery Solutions, LLC, Okla City, OK

May 2004 – July 2007


  • Coordinated with customers over phone as per banking guidelines.
  • Monitored member movements and performed internet research.
  • Developed strategies to achieve all debt collection activities.
  • Documented all member contact details in collection system.
  • Ensured optimal level of customer service for collection processes.
  • Administered delinquent loan accounts and placed outbound calls.
  • Assisted customers to select appropriate payment method.
  • Ensured compliance all to state and local collection procedures.


Associate Degree in Communication

River Parishes Community College, Sorrento, LA