Desktop Deployment Engineer Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Career Goal

To acquire the position of a Desktop Deployment Engineer in a networked environment where I can showcase my software deployment skills in desktop conversion projects

Technical Skills

Profound knowledge of system based services such as::

  • Application packaging
  • Desktop support services
  • System support services

Adept in system deployment functions like::

  • Infrastructure engineering services
  • Software Package deployments
  • Network and Printer deployments

Panoptic knowledge of Altiris solutions for::

  • Client imaging processes
  • Mass software deployments

Understanding of various operating systems::

  • Windows NT 3.5
  • Windows XP/2003/2008
  • Windows 7 X 64/32

Functional knowledge of new system deployment services like::

  • Client streamlining
  • Operating system migrations
  • Application compatibility issues

Familiarity with application systems::

  • Terminal Services
  • Citrix

Exceptionally skilled at following applications::

  • Active Directory
  • GPO and GPPs
  • Creation of custom policies

Sound abilities to::

  • Operate and support storage and system backup devices
  • Resolved software issues during system migration stages
  • Install and implement automation services for WinPE systems

Relevant Experience

Desktop Deployment Engineer

Fourth Technologies, Inc

January 2012 – Present

Louisville, KY

  • Installed and configured printer servers and drivers.
  • Supported and validated data sources on DPM systems.
  • Conducted verification of user manifest on DPM systems with deployment.
  • Formulated and executed test plans and strategies.
  • Developed and implemented home driver paths for Active Directory applications.
  • Participated in detailed research and patching of MS apps.
  • Updated process documentation and resolved application errors.
  • Designed and modified desktop infrastructure systems in virtualized form.

Desktop Deployment Engineer

Robert Half Technology

November 2010 – January 2012

San Ramon, CA

  • Provided technical assistance for deployment of desktops.
  • Participated in package scripting and patch management activities.
  • Designed and developed software apps through Altiris solutions.
  • Formulated and executed Altiris operational procedures for usability.
  • Prepared custom scripts and updated software packages.
  • Implemented customization of Windows operating system images and application packages.
  • Analyzed and resolved technical issues relating to Apple computer systems.
  • Maintained and updated user account information such as rights and system groups.

Educational Background

Bachelor’s Degree in Information Technology

Tennessee Technological University

August 2006 – May 2010

Cookeville, TN

Professional Certification

IBM Certified Deployment Professional – DOORS

July 2010