North Highlands CA 95660
Looking for an opportunity to put my skills and training to work for your company by acquiring the position of Destination Manager.
Highlights of Qualifications:
- Experience in managing various destination activities
- Operational knowledge of departmental policies and standards
- Thorough knowledge of equipment maintenance
- Ability to manage property management system
- Ability to performed troubleshoot on operations
- Excellent computer system skills
- Amazing communication skills in both oral and written forms
- Ability to manage multiple projects within deadline
Dwellworks, LLC, Avon Park, FL
October 2008 – Present
- Maintained data for all competitor business regularly.
- Developed professional relationship with various hotel staff.
- Monitored knowledge of all low and high occupancy periods.
- Administered destination and identified promotions for region.
- Prepared calendar for all key events.
- Managed all communication with third party suppliers.
- Performed regular troubleshoot on operation issues.
- Assisted in negotiation with hotels on rates and availability.
Destination Service Coordinator
MATRIX Resources, Avon Park, FL
August 2003 – September 2008
- Ensured compliance to all department policies and procedures.
- Analyzed all customer requirements and assisted guests in requests.
- Assisted to resolve all guest complaints and ensured satisfaction.
- Maintained neat and clean area at all times.
- Prepared work schedule for destination activities and provided response.
- Documented guest calls and all requests.
Bachelor’s Degree In Business Administration
Georgetown College, Georgetown, KY