Ecommerce Analyst Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To obtain a challenging Ecommerce Analyst position in a well reputed organization.

Highlights of Qualifications:

  • A great deal of experience with eCommerce Content Management
  • Excellent communication, interpersonal and organizational skills
  • Ability to handle and prioritize multiple requests at once
  • Expertise in Microsoft Excel, PowerPoint and Word
  • Extensive knowledge of Microsoft Access, SQL
  • In-depth knowledge of Unix Shell and Perl scripting
  • Skilled in analysis, design, unit test, system test, deployment and production support

Professional Experience:

Ecommerce Analyst, August 2005 – Present

AT&T, San Diego, CA

  • Managed the data migration and responsible for setup of the new eCommerce site.
  • Supported website redesign project played key role in executing support projects.
  • Updated web content as needed and communicated timely and relevant information to customers.
  • Created and maintained organization structure for all web content.
  • Administered and maintained data needed to support products and promotions on the site.
  • Executed and analyzed e-mail campaigns.
  • Updated event content on microsites and communicated upcoming store events to customers.
  • Supported eCommerce team Analyst by serving as key resource for all ad-hoc analyses.
  • Served as core analyst on all future strategic projects assigned to eCommerce team.

Ecommerce Analyst, May 2000 – July 2005

LogMeIn, Inc, San Diego, CA

  • Maintained and built features effectively within Company’s Websphere Commerce Suite environment.
  • Implemented rapid changes to meet changing business and marketing requirements.
  • Ensured that implementations met the required scalability and reliability required for Company eCommerce operation.
  • Analyzed and diagnosed issues which may impact performance or availability in the eCommerce environment.
  • Prepared functional and technical documentation on assigned projects.
  • Developed code consistent with Company standard coding practices.

Education

Bachelor’s Degree in Marketing, University of California, Berkeley, CA