Ecommerce Business Analyst Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Ecommerce Business Analyst position where I can effectively utilize my skills and expertise.

Highlights of Qualifications:

  • Deep knowledge of Ecommerce space including User Interface processes and tools
  • Ability to create and design of information architectures, wireframes, using user-centric design techniques
  • Proficient with Microsoft Suite and Mapping Tools
  • Strong verbal and written communication skills
  • Ability to work on multiple initiatives at the same time

Professional Experience:

Ecommerce Business Analyst, August 2005 – Present

Charming Shoppes Inc, Atlanta, GA

  • Gathered and collected requirements resulting in detailed business rules, functional requirements and process design.
  • Prepared graphical depictions of use cases activity diagrams, system context diagrams, sequence diagrams, use case diagrams and wire frames.
  • Analyzed and identified system, data and process dependencies for upstream and downstream application data flow.
  • Supported the quality assurance testing and ensured that business requirements were being addressed in the test plans.
  • Concisely and effectively communicated business requirements to developers.
  • Worked closely with data architects, developers, test managers, business stakeholders and project managers to achieve project objectives in defined time frames.

Ecommerce Business Analyst, May 2000 – July 2005

Kohl’s Corporation, Atlanta, GA

  • Facilitated the execution and implementation of key business initiatives involving technology components.
  • Consulted, monitored and escalated observations and concerns to project management and business management throughout the project execution.
  • Extracted, clarified and documented business requirements from all users.
  • Managed business requirements and resolved issues while using effective change management processes.
  • Supported the business and the development team throughout implementation.
  • Proficiently lead system enhancements resulted from strategic planning.
  • Ensured that approved proposals were carried through to deliver.


Bachelor’s Degree in Business Administration, University of California, Berkeley, CA