Field Representative Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To obtain a Field Representative position with established firm in which to utilize my experience and past training in this field.

Highlights of Qualifications:

  • Extensive experience in customer service and collections areas
  • Solid understanding of NCO policies, Fair Debt Collection Practices Act and Health Insurance Portability and Accountability Act
  • Proficient in Microsoft Office applications and immense ability to multi-task and organize work
  • Ability to nurture cooperative working relationships and efficiently maintain level of confidentiality
  • Ability to work in a team and even handle flexible work hours
  • Ability to manage expenses within budget and maintaining accurate records
  • Proven track record to prospect, qualify and close
  • Superior interpersonal skills as well as written and oral communication skills

Professional Experience:

Field Representative

Masco Retail Sales Support Inc., Corvallis OR

November 2006 – Present

  • Screened patients and patient representatives to review potential suitability for Third Party Resources.
  • Managed delivery of patients’ documents to the appropriate agency or NCO site.
  • Smoothened the application process and extended knowledge about applicable programs.
  • Analyzed eligibility for health care coverage as well as updated systems with the patient information.
  • Managed appointments and field assignments and updated management on the feedback.
  • Suggested improved procedures for implementation.

Field Representative

Estate Homes and Land, Inc., Corvallis OR

February 2001 – October 2006

  • Executed floor plan audits and maintained floor planned inventory.
  • Handled inventory reconciliation and updated customers with the audit results.
  • Scrutinized vehicles at lease maturity and handled appointment time and inspection location with lessees.
  • Handled vehicle inspections with AutoVin procedures.
  • Coordinated in inspection of regular rental vehicles.


Bachelor’s Degree In Sales

Wiley College, Marshall, TX