Fraud Manager Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Looking for an opportunity to put my skills and training to work for your company by acquiring the position of Fraud Manager.

Highlights of Qualifications:

  • Admirable experience of preventing crime and managing database applications
  • Sound knowledge of worker compensation programs
  • Profound knowledge of medical billing procedures and treatment
  • Ability to work in team environment
  • Ability to analyze fraud and security issues
  • Excellent communication skills in both forms
  • Ability to complete work within timeframe
  • Proficient in financial service products and services

Professional Experience:

Fraud Manager

Green Dot Corporation, Rochester, NY

October 2008 – Present

  • Developed company strategies for fraud operations.
  • Prepared and presented reports to risk manager.
  • Monitored all suspicious activities for online goods and services.
  • Designed fraud transaction screening procedures and policies.
  • Evaluated everyday risk processes and maintained control.
  • Provided training to employees on risk policies and procedures.
  • Analyzed and recommended improvement to all risk models.
  • Performed regular review of transaction data.

Fraud Specialist

CIGNA Corporation, Rochester, NY

August 2003 – September 2008

  • Performed investigation and identified various fraudulent activities.
  • Coordinated with claim examiners and indentified suspects.
  • Evaluated files and obtained new and potential cases.
  • Analyzed various surveillance video for claims.
  • Prepared reports for all investigations on cases.
  • Managed all investigative cases and associate assignments.

Fraud Risk Analyst

Elavon, Inc., Rochester, NY

May 1998 – July 2003

  • Maintained departmental database for data mining activities.
  • Coordinated with teams and recommended appropriate actions.
  • Developed detection tools to mitigate all frauds.
  • Analyzed all online banking transactions to identify frauds.


Bachelor’s Degree in Accounting

Idaho State University, Pocatello, ID