Freight Agent Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Seeking a Freight Agent position in a stable company where I can use my skills to benefit the company.

Work Experience:

Freight Agent, May 2004 – Present

CyberCoders, Lansing, KS

  • Ensured timely communication with origins and consignees regarding any issues concerning the shipments.
  • Managed to open supply requests for customers and generated reports.
  • Provided excellent customer support and determined the nature of the call and inquiry.
  • Managed to distribute mail, prepare reports, process forms, tracking shipments and orders, and data input.
  • Resolved intermediary issues and assisted with necessary research.
  • Utilized a multi-line to provide excellent customer support.

Freight Agent, March 2002– April 2004

PrincetonOne, Lansing, KS

  • Interacted effectively with dispatchers, customers, agents and drivers.
  • Facilitated to attend regular telephone and email.
  • Coordinated the general nature and level of work performed by assigned persons.
  • Adhered to comply with corporate requirements on carrier performance.
  • Resolved problems, booked, dispatched and monitored premium freight.

Summary of Qualifications:

  • Remarkable experience in ground and airfreight transportation
  • Strong knowledge of transportation and shipping process
  • Amazing ability to evaluate and interpret government regulations
  • In-depth knowledge of general business & professional periodicals and journals
  • Profound ability to manage multiple tasks concurrently
  • Accurate typing and data entry skills
  • Proficient with Microsoft Office applications: MS Word and Excel and Outlook
  • Team player with a positive attitude, individual initiative and good communication skills


Associate Degree in Accounting, Jackson Community College, Jackson, MI