Head Hostess Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Seeking a job as Head Hostess in which my expertise, skills and dedication can help in the prosperity of the organization.

Highlights of Qualifications:

  • Huge experience in supervising guest dining services in restaurants
  • Sound knowledge of cash handling procedures
  • Solid understanding of restaurant operations
  • Familiarity with food service principles
  • Remarkable ability to maintain restaurant clean and safe
  • Outstanding ability to handle cash register
  • Amazing ability to address customer service problems
  • Superior written and verbal communication skills

Professional Experience:

Head Hostess

Smugglers’ Notch Resort, Bloomfield Township, MI

August 2007 – Present

Responsibilities:

  • Greeted and escorted customers to tables.
  • Thanked customers upon departure.
  • Monitored seating and food availability for waiting customers.
  • Determined wait period and informed to customers.
  • Ensured that tables are emptied and cleaned after each use.
  • Ensured that tables have appropriate silverwares and napkins in place.
  • Provided exceptional services to customers as per restaurant standards.
  • Answered calls to take reservations.

Head Hostess

New Castle Country Club, Bloomfield Township, MI

May 2004 – July 2007

Responsibilities:

  • Presented menus to customers and informed about daily specials.
  • Communicated special requests of customers to Servers.
  • Updated host book with events, schedules and reservations.
  • Managed seating flow to reduce customer wait time.
  • Confirmed weekend reservations with customers.
  • Reported maintenance problems to management promptly.
  • Provided service trainings to new hires.
  • Assisted in promotional activities to increase customer base.

Education

Associate Degree in Hotel Management

Sinclair Community College, Dayton, OH