Head Teller Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective:

Seeking to obtain a Head Teller position with an organization where I can utilize my skills and be an asset to the employer.

Summary of Qualifications:

  • Extensive experience in cash handling, sales, and customer service
  • Excellent ability to supervise teller line, coach teller awareness, and correct differences
  • Thorough knowledge of teller and bank policies and procedures
  • Good knowledge of end work, commercial loan processing, ATM, and other settlements
  • Excellent interpersonal and organizational skills
  • Superior customer service and communication skills
  • Good leadership, training and interviewing skills
  • Amazing ability to multi task and work in a fast paced environment
  • Ability to work accurately and deal with job pressure and deadlines

Work Experience:

Head Teller, May 2004 – Present

KVC, Bensalem, PA

  • Managed Customer Service Representative Staff.
  • Ensured accurate branch work before leaving the branch.
  • Worked closely with tellers to ensure policies and procedures are understood and followed.
  • Helped in reconciling branch settlement differences.
  • Maintained the branch’s central cash vault.
  • Ensured smooth functioning of the teller line.

Head Teller, March 2002 – April 2004

Minerva, Bensalem, PA

  • Ensured all procedures and standards are followed by the teller team.
  • Assisted in administration of policies and procedures, performance management, vault cash management.
  • Handled ATM machines and office equipment administration.
  • Identified and worked on areas to raise the level of service provided.
  • Recognized sales and referral opportunities and referred customers.
  • Handled customers a high level of courtesy and efficiency.


Bachelor’s Degree in Business, The Master’s College, California, CA