Head Waiter CV

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Nationality: – British

Objective

My primary objective as a Head Waiter is to ensure prompt and courteous service to the customers and make them feel special and important. I can fulfill this by seeing to it that every customer’s needs and requests are attended. I will conceptualize strategies and techniques to speed up order time and avoid long queues. I will also introduce practical, yet effective steps in order taking to avoid mistakes and duplicities. Moreover, I will see to it that the surrounding is clean and that proper hygiene and sanitation is observed at all times in compliance to governmental rules and regulations.

Skills

  • Substantial experience in supervising work of all waiters and maintain quality of working in restaurant
  • Sound knowledge of all food and wine available in restaurant
  • Profound knowledge of various Microsoft Office programs
  • Ability to maintain optimal standard of service at all times
  • Ability to assist restaurant manager in everyday working of restaurant
  • Familiarity of various health and safety regulations

Relevant work experience

Head Waiter Prestonfield House Hotel – Dalkeith

2012 to Till Date

  • Coordinated with restaurant manager and performed all service as per requirement.
  • Assisted all restaurant managers and organized various events to keep up the morale.
  • Evaluated the wine list and provided consultation in pairing to all clients.
  • Maintained a neat and clean restaurant area at all times.
  • Ensured compliance to all fire regulations and hygiene level required in the restaurant.
  • Provided training to junior staff members in coordination with manager.

Head Waiter The Lanesborough – South West London

2011 to 2012

  • Evaluated performance of all waiters and prepared reports for management.
  • Communicated with guests on regular basis and ensured that they are satisfied.
  • Identified all demanding guests and informed restaurant manager for the same.
  • Served all food and beverage as per hotel standards and within the required time.
  • Provided all customers efficient service at all times and cooperated with staff members for same.
  • Provided quality training as per the required service standards.

Educational background

BA (Hons) in Hospitality Management

The University of Bolton – Bolton

2008 to 2011

A-levels: English Language,Business Studies, History, Economics

Runshaw College – Leyland

2006 to 2008

GCSEs: English Language, Business Studies, History

Stoke Newington School and Sixth Form – Hackney

2001 to 2006