Hotel Front Desk Receptionist Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To secure a position as a Hotel Front Desk Receptionist in order to exercise my abilities and special training in this field for the good of company.

Summary of Qualifications:

  • Remarkable front desk and guest service experience
  • Expertise in handling cash and accounting machines
  • Ability to meet the requirements of a demanding guest
  • Ability to maintain an immaculate reservation system
  • Ability to maintain a work area equipped with all professional requirements
  • Proficient with Microsoft Word, Excel, Outlook, and PowerPoint
  • Excellent Typing skills (50 WPM)

Work Experience:

Hotel Front Desk Receptionist, August 2005 – Present

Venetian Resort Hotel-, Dayton, OH

  • Maintained the issuance of all the room keys to the guests.
  • Coordinated with the housekeeping department to ensure that the room is ready for receiving the guest.
  • Administered the working of the bell desk for picking up the luggage of the customer and sending them to the respective rooms.
  • Performed various duties to provide assistance to the guest such as arranging wake up calls and making the necessary travel arrangements.
  • Monitored all the guest complaints and resolved them efficiently.

Hotel Front Desk Receptionist, May 2000 – July 2005

The Mark Hotel, Dayton, OH

  • Coordinated with the other department at times of group and VIP check ins.
  • Maintained a record of the guest’s activities such as the arrival time, the duration of the stay and any special requests made to the desk.
  • Administered the booking of the rooms and their allocation as well.
  • Monitored the bill payments for the check out of the guest and ensured that it is done efficiently.
  • Ensured that all the safe deposit boxes in the hotel have the necessary security arrangements.


High School Diploma, Revilla Junior/Senior High School, Ketchikan, AK