Information Technology Specialist Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Experienced Information Technology Specialist of many years seeking employment with the company to help advance in the industry.

Highlights of Qualifications:

  • Remarkable experience in systems administration
  • Huge knowledge of secure communications
  • Working knowledge of LAN / WAN systems
  • Good understanding of Windows and TCP/IP network concepts
  • Deep knowledge of emerging software application trends
  • Familiarity with Unix and NT based operating systems
  • Outstanding ability to manage independently
  • Amazing ability to communicate effectively
  • Superior troubleshooting skills

Professional Experience:

Information Technology Specialist

Epsilon, Newport News, VA

May 2006 – Present

  • Managed regular operational maintenance.
  • Conducted software installations and upgrades.
  • Handled installations and upgrades.
  • Enforced standard operating procedures.
  • Carried out hardware and software audits.

Information Technology Specialist

TechSmith Corporation, Newport News, VA

March 2003 – April 2006

  • Aided large multi-site network.
  • Coordinated with TechSmith employees and IT Helpdesk team.
  • Installed client machines and coached users.
  • Managed user helpdesk tickets.


Bachelor’s Degree in Computer Science

Sinte Gleska University, Rosebud, SD