Infrastructure Team Leader Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Experienced Infrastructure Team Leader interested in securing a position with growing company seeking qualified applicants.

Highlights of Qualifications:

  • Huge experience in IT infrastructure management
  • Thorough knowledge of IT logistics and business operations
  • Deep knowledge to design and scope multiple deliverable across a number of technologies
  • Ability tocommunicate and report effectively at all levels
  • Ability todevelop and implement departmental plans and budgets
  • Ability tomanage network providers and network services
  • Ability tomanage software and hardware vendors and associated service providers
  • Strong administrative and leadership skills

Professional Experience:

Infrastructure Team Leader, August 2005 – Present

Raytheon, Spokane, WA

  • Delivered quality end user systems that are reliable and meet the user’s needs.
  • Maintained effective service desk and reporting KPIs.
  • Identified areas that would benefit from new and improved hardware and software.
  • Introduced change in a way that is acceptable to those affected.
  • Managed the services within an agreed budget.
  • Followed and maintainedclient’s standards and relationships.

Infrastructure Team Leader, May 2000 – July 2005

Citizens Financial Group, Spokane, WA

  • Verified and implemented detailed technical design solution.
  • Provided detailed technical design for enterprise solutions.
  • Lead team within Defence IT systems.
  • Resolved technical problem across multiple technologies.
  • Provided advanced technical consulting and advised to other on proposal efforts.
  • Trained users in use of the equipment and services within client’s policy.
  • Represented IT effectively in meetings and forums.


Bachelor’s Degree In Computer Science, Stony Brook University, Stony Brook, NY