Laptop Technician Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Objective

To obtain a responsible, challenging Laptop Technician position with a progressive, growth-oriented organization.

Summary of Skills:

  • Vast experience in analyzing and performing laptop repairs
  • Sound knowledge of Networking, Linux, Windows and writing scripts
  • Familiarity with HP, Dell, Sony, Compaq, Toshiba and Apple laptops
  • Ability to work under minimal supervision
  • Exceptional analytical and problem solving skills
  • Excellent written and oral communication skills

Work Experience

Laptop Technician

Clearwire, Worcester, MA

August 2005 to till date

Repaired and installed desktops, laptops and printers at on-site and in-house location.

Identified and resolved customer problems by providing technical support.

Maintained and troubleshot computer systems.

Laptop Technician

Timken Inc, Worcester, MA

May 2000 to July 2005

Maintained QA lab, test suite, test plans and automated test scripts.

Developed test plans by working together with Engineering and Sales departments.

Ensured delivered solutions to customers according to requirements and specifications.

Provided regular updates on project progress and issues to project managers.

Education

Associate Degree in Applied Science

University of California, Berkeley, CA