Leadership Trainer Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To obtain Leadership Trainer position with reputable company in search of a skilled and dedicated employee.

Highlights of Qualifications:

  • Vast customer service experience
  • Profound knowledge of DOL, State and OSHA
  • Excellent written and verbal communication skills
  • Strong ability to deal with frequent change delays or unexpected events
  • Exceptional ability to pass pre-employment screenings
  • Strong ability to work independently

Professional Experience:

Leadership Trainer

TeleTech, Baltimore, MD

February 2009 – Present

  • Developed and administered Leadership training within assigned region.
  • Trained and consulted with leaders on specific training tools.
  • Implemented leadership qualification requirements.
  • Stabilized leadership culture and assisted in campaigns.

Leadership Trainer

ITT Systems, Baltimore, MD

September 2005 – January 2009

  • Developed, customized and administered leadership training course.
  • Designed Leadership training programs on leadership topics.
  • Conducted regular classes, surveys and grades leadership performance.
  • Communicated site performance with Market Manager and other personnel.
  • Interpreted reports to assist in achieving goals.

Education

Associate Degree in Business Administration

Itawamba Community College, Fulton, MS