Legal Collector Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

A highly competent Legal Collector seeking a job within your company where I can put in maximum efforts and contribute to the development of the company.

Highlights of Qualifications:

  • Exceptional experience in providing legal assistance in collections from customers
  • Sound knowledge of third party collection activities
  • Remarkable knowledge of FDCPA and state regulations
  • Profound ability to maintain confidentiality of information
  • Outstanding ability to monitor special projects efficiently
  • Abilty to manage collection software and internet
  • Great communication skills in both forms
  • Ability to work under pressure
  • Ability to make outbound calls for customers

Professional Experience:

Legal Collector

Portfolio Recovery Associates, Inc, Crescent City, CA

August 2007 – Present


  • Developed all professional correspondence for customers.
  • Administered multiple skip tracing system for customer information.
  • Ensured compliance to financial information and credit reports.
  • Monitored financial information and credit reports for delinquent accounts.
  • Performed negotiation for all settlement offers as per company guidelines.
  • Assisted in research for all legal accounts for customer assets.
  • Monitored inbound and outbound calls for debtors.
  • Coordinated with customers to resolve all collection issues.

Legal Collector

Spherion Staffing Services, Crescent City, CA

May 2004 – July 2007


  • Coordinated with customers for due credit card accounts.
  • Performed research for all consumer information.
  • Assisted in negotiation for all delinquent bills accounts.
  • Ensured compliance to state regulations and FDCPA.
  • Utilized online skip tracing system to research for all customer accounts.
  • Determined effective payment plan for negotiated accounts.
  • Maintained regular follow up on debt accounts on regular basis.
  • Performed negotiation on various different channels.


Associate Degree in Business

Shelton State Community College, Tuscaloosa, AL