Loan Collector Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

In search of Loan Collector position where I can utilize my extensive skills and knowledge.

Highlights of Qualifications:

  • Outstanding experience in loan collection dues from all customers
  • Deep knowledge of small business loans and overdrafts
  • Huge knowledge of collection processes and regulations
  • Immense ability to maintain accuracy for all client accounts
  • Exceptional ability to resolve all data issues for customers
  • Ability to interpret loan information data
  • Ability to read and analyze various business correspondence and manuals
  • Ability to resolve all customer issues
  • Proficient with various computer applications

Professional Experience:

Loan Collector

First Interstate Bank, San Francisco, CA

August 2007 – Present


  • Assisted to resolve delinquent accounts for collection of due payments.
  • Administered default accounts for late stage collections.
  • Coordinated with customers to analyze financial situation.
  • Developed collection strategies to reduce all business losses.
  • Performed research on skip tracing system to locate customer.
  • Gathered customer loan data and analyzed it.
  • Designed default notices for state for loan processes.
  • Ensured compliance to all banking guidelines and regulations.

Loan Collector

TCF Bank, San Francisco, CA

May 2004 – July 2007


  • Coordinated with customers to establish reasons for nonpayment.
  • Managed computer system and updated all customer accounts.
  • Ensured compliance to collection guidelines.
  • Designed an efficient repayment schedule for customers and provided alternative solutions.
  • Performed collection according to Fair Debt Collections Practices Act.
  • Monitored all customer overdue accounts through automated systems.
  • Developed debt repayment plans for all customers.
  • Maintained records of all collection processes and financial status.
  • Updated all customer information such address changes or telephone number.


Associate Degree in Business

Hudson County Community College, Jersey City, NJ