Loan Operations Manager Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Dedicated Loan Operations Manager looking for an opportunity to work for reputable company where my skills and experience will be of value.

Highlights of Qualifications:

  • Huge experience in managing large and complex commercial loan portfolios
  • Deep knowledge of commercial credit documentation
  • Wide knowledge of loan and business operations
  • Remarkable ability to supervise effective working of staff
  • Huge ability to maintain confidentiality of all bank records
  • Ability to assimilate data from various sources
  • Ability to make accurate judgment based decisions

Professional Experience:

Loan Operations Manager

JPMorgan Chase, Riverside, CA

October 2008 – Present

  • Assisted in developing a team for servicing commercial agencies and managing loan participation.
  • Developed plans and prepared goals and ensured adherence to meet all service goals.
  • Analyzed processes and recommended improvements.
  • Coordinated with key stakeholders for loan servicing organization.
  • Designed and executed projects to be delivered as per requirement.
  • Ensured compliance to all regulations and key controls.
  • Evaluated performance and recognized individual performance.

Loan Operations Officer

Clayton Holdings, Riverside, CA

August 2003 – September 2008

  • Supervised efficient working of staff within department and maintained direct work flow.
  • Managed new loans and updated it on computer systems.
  • Maintained all loans, changed due dates and made loan extensions for clients.
  • Administered monthly billing for fees and evaluated collection of fees.
  • Prepared monthly and quarterly reports for loan committee.
  • Hired and trained new staff in loan operations.

Loan Operation Associate

Xenith Bank, Riverside, CA

May 1998 – July 2003

  • Documented loan servicing system and managed all loan requests.
  • Prepared loan disbursement and submitted reports to manager approval.
  • Evaluated loan documents and scheduled funding for same.
  • Maintained log of third party fees and provided required refunds.


Bachelor’s Degree in Accounting

St. John’s College, Springfield, IL

Master’s Degree in Finance Management

Cosumnes River College, Sacramento, CA