Member Service Representative Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Seeking the right company in which to fill the position of Member Service Representative and utilize my skills and training in this field to their fullest.

Highlights of Qualifications:

  • Extensive experience in cash handling and working with public
  • Ability to cross-sell products and services
  • Ability to identify and make sales referrals
  • Ability to understand and interpret written and oral instructions
  • Remarkable multi tasking abilities and sound ability to manage complex programs
  • Superior oral and written communication skills as well as solid customer service skills

Professional Experience:

Member Service Representative

Patelco Credit Union, Omaha NE

November 2006 – Present

  • Imparted customer service to credit union members.
  • Carried out regular routine transactions.
  • Managed new account openings for fresh and existing members.
  • Handled cash and balancing and vault teller functions.

Member Service Representative

Ceridian, Omaha NE

February 2001 – October 2006

  • Handled telephone or written correspondence queries from members.
  • Aided members with plan benefits.
  • Updated computer system with all issues and resolutions from members.
  • Managed member transportation.


High School Diploma

Cactus Shadows High School, Phoenix, AZ