Merchant Teller Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To obtain a Merchant Teller position utilizing my excellent customer service and communication skills.

Summary of Qualifications:

  • In-depth Knowledge in preparing and executing vault transactions
  • Immense ability to operate a 10-key machine, personal computer and other standard office equipment
  • Excellent knowledge of retail and Consumer Banking operations
  • Good interpersonal and sales skills
  • Strong analytical and problem-solving skills
  • Effective verbal and written communications skills
  • Outstanding ability to multitask in a team environment
  • Ability to work with a diverse work force and customer base

Work Experience:

Merchant Teller, May 2004 – Present

Nikon, Del Mar, CA

  • Verified amount and examined check for endorsement and negotiability.
  • Ensured positive interaction with customers during routine transactions.
  • Referred and crossed sold products to the customers specializing in bank’s outstanding product line.
  • Maintained records and issued computer generated receipts and travelers cheque.
  • Identified and made referral sales and recommended alternate channels.

Merchant Teller, March 2002 – April 2004

P&T, Del Mar, CA

  • Maintained files of various records, logs and cards related to accounts.
  • Handled customer inquiries and requests.
  • Assisted in safe deposit boxes, ATM operations, and night deposits.
  • Ensured maintenance of business and customer confidentiality as stated in the Employee Code of Conduct.
  • Identified cross sell opportunities and sold bank products.
  • Developed and maintained customer relationships with use of appropriate tag-ons within each transaction.


Bachelor’s Degree in Accounting, Catawba College, North Carolina, NC