Mortgage Assistant Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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To obtain the Mortgage Assistant position that will expand and develop my skills.

Summary of Skills:

  • Remarkable administrative and clerical experience
  • Sound knowledge of the procedures administering mortgage of all types of properties
  • Ability to interpret and apply verbal and written instructions
  • Ability to exercise sound judgment and demonstrate initiative
  • Proficiency with PCs including database and word processing software applications
  • Ability to identify and execute priorities with a sense of urgency

Work Experience:

Mortgage Assistant

Bank of Hawaii, Romeoville, IL

August 2005 to till date

  • Performed verification of loan file documents.
  • Reviewed processes and procedures to ensure compliance.
  • Reported findings and exceptions and problems to management.
  • Performed annual Home Mortgage Disclosure Act (HMDA) audit.
  • Initiated the ordering of Appraisal, Termite and Flood.

Mortgage Assistant

MetLife, Romeoville, IL

May 2000 to July 2005

  • Provided processing support to facilitate loan production.
  • Collected and analyzed customer financial data to suggest products.
  • Researched and adjusted complaints.
  • Ensured to copy data, compile records and generate reports.
  • Served and processed transactions on accounts.
  • Verified and reconciled data and balanced data to ensure accuracy.


Associate degree in Marketing

Philadelphia University, Philadelphia, PA