Samantha Gray
North Highlands CA 95660
(916) 987-6543
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Objective
To obtain the Mortgage Assistant position that will expand and develop my skills.
Summary of Skills:
- Remarkable administrative and clerical experience
- Sound knowledge of the procedures administering mortgage of all types of properties
- Ability to interpret and apply verbal and written instructions
- Ability to exercise sound judgment and demonstrate initiative
- Proficiency with PCs including database and word processing software applications
- Ability to identify and execute priorities with a sense of urgency
Work Experience:
Mortgage Assistant
Bank of Hawaii, Romeoville, IL
August 2005 to till date
- Performed verification of loan file documents.
- Reviewed processes and procedures to ensure compliance.
- Reported findings and exceptions and problems to management.
- Performed annual Home Mortgage Disclosure Act (HMDA) audit.
- Initiated the ordering of Appraisal, Termite and Flood.
Mortgage Assistant
MetLife, Romeoville, IL
May 2000 to July 2005
- Provided processing support to facilitate loan production.
- Collected and analyzed customer financial data to suggest products.
- Researched and adjusted complaints.
- Ensured to copy data, compile records and generate reports.
- Served and processed transactions on accounts.
- Verified and reconciled data and balanced data to ensure accuracy.
Education
Associate degree in Marketing
Philadelphia University, Philadelphia, PA