Production Analyst Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Obtain a Production Analyst position in a well established firm that offers opportunities for professional growth.

Highlights of Qualifications:

  • Operational knowledge of ASP.NET, C#, Visual Studio and IIS
  • Profound knowledge with Hosting, Deployments and supporting websites
  • Sound knowledge of CRM and SharePoint
  • Excellent analytical and critical thinking skills
  • Excellent communication and interpersonal skills
  • Ability to organize, evaluate, interpret and summarize data for reports
  • Ability to prepare forecasts and analyze industry trends
  • Ability to work effectively in a team-based environment

Professional Experience:

Production Analyst

Disney ABC Television Group, Lansing, MI

August 2005 – Present

  • Determined and assessed the impact and risk of low to medium risk changes on production systems.
  • Installed, configured, patched and maintained servers and databases of various sizes.
  • Determined system performance indicators and recommended improvement actions.
  • Performed and conducted major upgrades of systems and associated products.
  • Created and reviewed technical system recovery plans.
  • Reviewed and processed the problem management register and identified and implemented actions.
  • Assessed, installed and maintained third-party tools.

Production Analyst

Lockheed Martin, Lansing, MI

May 2000 – July 2005

  • Identified and resolved issues related to the production process by utilizing cross-functional resources.
  • Determined and analyzed production reports to ensure error-free processing.
  • Documented and escalated issues that prevented production from executing in an error-minimized mode.
  • Developed and documented process flows and maintained production and project documentation.
  • Provided estimated time and resources required to complete project requirements.

Education

Bachelor’s degree in Business Administration

Idaho State University, Pocatello, ID