Quality Consultant Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To obtain a Quality Consultant position that fully utilizes my experience and abilities.

Areas of Excellence:

  • Remarkable experience in healthcare quality improvement initiatives
  • Huge knowledge of leading large-scale improvement projects
  • Deep understanding of requirements of BS, ISO14001, ISO9001 and OHSAS 18001
  • Familiarity with MS Office systems
  • Excellent interpersonal and relationship skills
  • Superior communication skill

Professional Experience:

Quality Consultant

Wings, Dinuba, CA

August 2005 – Present

  • Imparted performance improvement consulting services.
  • Extended education on use of performance improvement tools.
  • Offered Joint Commission and regulatory support.
  • Acted as educational resource and consultant.
  • Managed facilitation support for teams and customers.

Quality Consultant

Tikona, Inc., Dinuba, CA

May 2000 – July 2005

  • Imparted quality and safety data to staff and physicians.
  • Extended advice on methods, tools and techniques.
  • Managed enterprise-wide quality consulting services.
  • Aided establishment of tools for measuring, reviewing and reporting customer satisfaction.
  • Handled peer review process.

Education

Bachelor’s Degree in Business

Northern Kentucky University, Kentucky, KY