Restaurant Hostess Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To pursue a position of Restaurant Hostess in which my customer service and interpersonal skills can help further the development of the organization.

Highlights of Qualifications:

  • Hands-on experience in managing banqueting services at restaurant
  • Deep knowledge of restaurant policies
  • Exceptional knowledge of customer service operations
  • Familiarity with operation and maintenance of food service equipment
  • Amazing ability to resolve customer concerns
  • Immense ability to answer customer calls promptly
  • Outstanding ability to work in flexible schedules as per business demands
  • Superior written and verbal communication skills

Professional Experience:

Restaurant Hostess

Gannon’s Restaurant, Wood Dale, IL

August 2007 – Present

Responsibilities:

  • Maintained restaurant clean and safe.
  • Assigned service stations to servers.
  • Assisted servers in cleaning and bussing tables.
  • Ensured that menu cards are in good conditions.
  • Performed inspections to identify any maintenance problems.
  • Followed proper telephone etiquette.
  • Handled cash register when needed.
  • Managed reservations and cancellations as per restaurant standards.

Restaurant Hostess

Montcalm Restaurant, Wood Dale, IL

May 2004 – July 2007

Responsibilities:

  • Greeted and escorted customers to tables.
  • Presented menu cards to customers and obtained their orders.
  • Coordinated with kitchen staffs and servers to provide prompt services to customers.
  • Assisted in menu planning activities.
  • Handled all customer reservations in an efficient manner.
  • Worked with Manager to plan and organize parties.
  • Assisted in making seating arrangements as per customer preferences.
  • Maintained daily shift records for submission to management.

Education

Bachelor’s Degree in Restaurant Management

Rowan University, Glassboro, NJ