Retail Specialist Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Looking for work with your company as a Retail Specialist in the field to help further the company as well as my own experience.

Highlights of Qualifications:

  • Huge experience in a retail environment
  • Profound knowledge of high-speed data technology, local technology and consumer electronics market
  • Ability to strategically solve day-to-day store operational issues
  • Ability to multi-task and work independently in a fast paced environment
  • Excellent communication and customer service skills
  • Strong organizational skills

Professional Experience:

Retail Specialist

National Product Services, Inc., Franklin, VT

May 2006 – Present

  • Initiated service calls for assigned retail stores when scheduled.
  • Understood and administered product area plan-o-gram integrity.
  • Replaced and managed vendor POP when needed.
  • Assured product area is clean and well maintained, in compliance to the retailer specifications.
  • Executed minor plan-o-gram changes as per the requirement.
  • Clicked digital pictures of product area and enclosed pictures in report.
  • Used net book or laptop, sync device at the starting and end of each work day.
  • Held assembly for customers.
  • Executed and finished assignments as agreed and ensured customer is completely satisfied.
  • Gathered all products to the manufacturer’s specifications to assure the product can be used safely.

Retail Specialist

Stanley Black & Decker, Franklin, VT

March 2003 – April 2006

  • Spent most of the time in administering merchandising fundamental best practices in each store, complying with the plan-o-grams and other merchandising guidelines.
  • Assured shelves are stocked, products and displays are tidy and point-of-purchase information is correct.
  • Achieved monthly store objectives and initiated promotional initiatives.
  • Improved the image of Black and Decker’s brands at the retail level.
  • Communicated with retail customers as well as with Home Depot floor staff, including meeting customers and solved their queries.


Bachelor’s Degree in Marketing

Mount Olive College, Mount Olive, NC