Tour Guide Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Summary

A knowledgeable and motivated individual with years of experience in organizing group tours in several areas; has the ability to motivate different sets of audience; has the ability to communicate effectively and possesses high degree of energy and enthusiasm.

Professional Experience:

Tour Guide January 2007 – Present

ABC Company, Los Angeles, California

Responsibilities:

  • Ensured safekeeping and enjoyment of visitors within the property.
  • Ensured that visitors are treated with utmost courtesy with all members of the team.
  • Lead interesting tours to various groups.
  • Assisted with the security of the venue and ensured safety of audience.
  • Liaised with other members of the team to determine audience feedback.
  • Organized activities and team building exercises for children and adults.

Tour Guide May 2004 – December 2006

Brent Corporation-Los Angeles California

Responsibilities:

  • Lead tour groups and ensured that all needs of clients are addressed.
  • Ensured safety of clients and assisted in the implementation of security measures in the venue.
  • Prepared tour guide documents
  • Developed program itineraries depending on the needs of clients.
  • Developed promotional materials to be distributed to clients.
  • Promoted and pushed the sales of souvenirs and trail guidebooks.

Tour Guide

Price Corporation. – Los Angeles California February 1999 – May 2004

Responsibilities:

  • Ensured safekeeping and enjoyment of visitors within the property.
  • Ensured that visitors are treated with utmost courtesy with all members of the team.
  • Lead interesting tours to various groups.
  • Assisted with the security of the venue and ensured safety of audience.
  • Liaised with other members of the team to determine audience feedback.
  • Organized activities and team building exercises for children and adults.

Tour Guide May 2004 – December 2006

Brent Corporation-Los Angeles California

Education

Bachelor of Science in Tourism, Stanford University, CA, 1999

Skills:

  • Ability to manage multiple tasks
  • Self-motivated team player with excellent communication skills
  • Has the confidence to speak to different, multi-cultural groups
  • Ability to understand client’s needs
  • Wide experience in customer service and travel
  • Can work well under pressure.

Awards and Affiliations

Member, Tour Guide Association

Member, Tour Guide Institute