Tour Manager CV

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Mobile: 07126 528006 Tel: 01220 378055

Profile

As a tour manager, my primary objective is to facilitate a smooth flow of activities in delivering tourist packages and services while simultaneously maximizing investment returns. In order to this, I aim to impart my full expertise in planning, budgeting, networking, performance control and evaluation to all the projects of the company. I have performed administrative duties in two establishments in the tourism industry and this has broadened my understanding and capabilities in organizing events for tourists both in the local and international scene. I have wide experience liaising with people from different organizations and acquired vast knowledge about international regulation laws.

Professional accomplishments

Hands-on experience in tour management activities

Good knowledge of CRM system

Deep knowledge of foreign currency transactions

Familiarity with bookkeeping procedures

Ability to utilize CRS and Amadeus

Ability to perform ticketing operations

EDUCATION AND QUALIFICATIONS

BA (Hons) in Business Management

University of Liverpool

Liverpool

Oct 2009 – Jul 2012

A-levels: Travel and Tourism, Business Studies, Geography

Ayr College

Ayr

Sep 2007 – Jul 2009

GCSEs: Business Studies, Maths, Physics, Chemistry, Geography

Leytonstone School

Leytonstone

Sep 2002 – Jul 2007

WORK HISTORY

Back2Back Event Management Ltd

Tour Manager

Clackmannanshire

Jun 2013 – Till Date

  • Developed staff handbooks and managed employment contracts.
  • Greeted customers and provided details about tours.
  • Booked and reconfirmed flight tickets.
  • Informed customers about their travel information.
  • Planned and executed marketing campaigns.
  • Maintained operational and financial reports.

Monarch Group Management Ltd

Tour Manager

Staffordshire

Dec 2012 – Jun 2013

  • Reviewed and recommended improvements to travel procedures.
  • Developed travel plan to better serve customers.
  • Worked with management to annual budget.
  • Processed monthly payroll for staffs.
  • Addressed concerns of travelers promptly.
  • Participated in promotional activities through Internet and publications.

References

Finn Knowles

P.O. Box 438, 1077 Blandit St., Gateshead

Cardiganshire, VD8 3WB

Mobile:07413 513800

[email protected]

Amber Nash

Ap #765-2688 Sociis Street, Gateshead

Cardiganshire, VD8 3WB

Mobile:07519 257152

[email protected]

Hayden Barton

7095 Sed, Street, Darlington, Durham, GB86 1ZZ Date of Birth: March 27th, 1991

Email: [email protected]

Mobile: 07126 528006 Tel: 01220 378055

Profile

As a tour manager, my primary objective is to facilitate a smooth flow of activities in delivering tourist packages and services while simultaneously maximizing investment returns. In order to this, I aim to impart my full expertise in planning, budgeting, networking, performance control and evaluation to all the projects of the company. I have performed administrative duties in two establishments in the tourism industry and this has broadened my understanding and capabilities in organizing events for tourists both in the local and international scene. I have wide experience liaising with people from different organizations and acquired vast knowledge about international regulation laws.

Professional accomplishments

Hands-on experience in tour management activities

Good knowledge of CRM system

Deep knowledge of foreign currency transactions

Familiarity with bookkeeping procedures

Ability to utilize CRS and Amadeus

Ability to perform ticketing operations

EDUCATION AND QUALIFICATIONS

BA (Hons) in Business Management

University of Liverpool

Liverpool

Oct 2009 – Jul 2012

A-levels: Travel and Tourism, Business Studies, Geography

Ayr College

Ayr

Sep 2007 – Jul 2009

GCSEs: Business Studies, Maths, Physics, Chemistry, Geography

Leytonstone School

Leytonstone

Sep 2002 – Jul 2007

WORK HISTORY

Back2Back Event Management Ltd

Tour Manager

Clackmannanshire

Jun 2013 – Till Date

  • Developed staff handbooks and managed employment contracts.
  • Greeted customers and provided details about tours.
  • Booked and reconfirmed flight tickets.
  • Informed customers about their travel information.
  • Planned and executed marketing campaigns.
  • Maintained operational and financial reports.

Monarch Group Management Ltd

Tour Manager

Staffordshire

Dec 2012 – Jun 2013

  • Reviewed and recommended improvements to travel procedures.
  • Developed travel plan to better serve customers.
  • Worked with management to annual budget.
  • Processed monthly payroll for staffs.
  • Addressed concerns of travelers promptly.
  • Participated in promotional activities through Internet and publications.

References

Finn Knowles

P.O. Box 438, 1077 Blandit St., Gateshead

Cardiganshire, VD8 3WB

Mobile:07413 513800

[email protected]

Amber Nash

Ap #765-2688 Sociis Street, Gateshead

Cardiganshire, VD8 3WB

Mobile:07519 257152

[email protected]