Travel Agent Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

To obtain a Travel Agent position that will allow me to utilize my skills and has potential for growth.

Work Experience:

Travel Agent, May 2004 – Present

Traverus Travel, Brunswick, GA

  • Booked high volume domestic and international business reservations.
  • Coordinated with travelers, travel arrangers and travel vendors.
  • Procured necessary documentation such as passports, visas, and other clearances.
  • Identified opportunities to save Money in travel budget.

Travel Agent, March 2002– April 2004

KHM Travel Group, Brunswick, GA

  • Worked with Accounts Payable regarding ticket transactions and travel expenditures.
  • Assisted clients with travel needs via walk-ins, inbound phone inquiries and outbound sales calls to existing and former AAA clients.
  • Identified client’s wishes, needs and requirements and made appropriate travel recommendations.
  • Booked domestic and international travel arrangements-from airline tickets to full vacation packages.

Summary of Qualifications:

  • Extensive knowledge of passport, visa requirements, currency, time zones, tourist destinations and world geography
  • Solid Knowledge of travel agency business, suppliers, travel websites, systems
  • Operational Knowledge of CRM and GDS systems
  • Strong, Proactive follow-up skills and administering of Travel Policies
  • Proficiency with MS Word and Outlook
  • Solid communication skills – both oral and written and interpersonal skills
  • Flexible and able to work independently and in a team setting
  • Excellent travel industry knowledge and call center experience
  • Ability to identify complex problems and review related information


Associate Degree in Tours and Travels, Manatee Community College, Bradenton, FL

Pamela Figueroa

1961 Cedarstone Drive

Tiffin, OH 44883


[email protected]

Job Objective

To obtain a Travel Agent position in a highly reputed organization.

Highlights of Qualifications:

  • Extensive experience in travel agency sales and customer service
  • Expertise in selling international destinations, group travel and leisure FIT travel planning
  • Extensive domestic and international destination knowledge
  • Proficient with SABRE and Windows-based computer applications
  • Ability to aggressively pursue sales through innovative marketing
  • Ability to pay attention to detail and accuracy
  • Ability to close the sale and cross sell additional products and services
  • Strong sales, organizational and problem-solving skills
  • Strong verbal and written communication skills

Professional Experience:

Travel Agent

Riya Travel and Tours Inc, Tiffin, OH

August 2005 – Present


  • Developed itinerary handled inquiries and recommended suggestions to clients.
  • Booked and confirmed route, carriers, lodging, and dining; verified space and rates; issued tickets.
  • Completed foreign travel requirements.
  • Prepared travel packet by assembling itinerary, maps, tickets, confirmations, visas and related documents, baggage tags, emergency resources and insurance options.
  • Collected payment by entering and verifying scheduled services and charges; computing total; obtaining credit card charge, check, and cash.
  • Obtained refunds and adjustments by completing claim forms.
  • Promoted travel by selling tour packages and special events.

Travel Agent

AAA Southern, Tiffin, OH

May 2000 – July 2005


  • Sold travel agency products and services to clients.
  • Collected payments and processes the receipt of monies according to Travel Agency procedure.
  • Maintained client files.
  • Ensured the delivery of quality service in travel agency and branch operations.
  • Maintained relationships with each client served, to engender loyalty to Club products and services
  • Acted as member of branch team and supports Club policies and procedures for delivery of service.


High School Diploma

Marion High School, Marion, AR