Truck Dispatcher Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Seeking the position of Truck Dispatcher where I can display my dedication and skills.

Highlights of Qualifications:

  • Hands-on experience in scheduling, coordinating, and dispatching trucks for deliveries
  • Immense knowledge of transportation and trucking Industry trends and practices
  • Operational knowledge of TMW dispatch software, MS Word and MS Excel programs
  • Familiarity with phone etiquette, customer service, and documentation practices
  • Ability to interpret and adhere to DOT safety rules and guidelines
  • Ability to complete and review daily route paperwork, accurately

Professional Experience:

Truck Dispatcher

Republic Services, Bowling Green, KY

August 2012 – Present

Responsibilities:

  • Scheduled, executed, and monitored customer-specific freight pickup and delivery orders.
  • Planned, coordinated, and tracked daily route assignments to drivers, efficiently.
  • Recorded and maintained all load and tracking data into computerized dispatch system.
  • Contacted and informed the customers about order status and related concerns.
  • Handled and addressed various delivery and pick-up issues, professionally and effectively.
  • Documented and communicated work-related information to appropriate personnel.

Truck Dispatcher

MPW Industrial, Bowling Green, KY

May 2009 – July 2012

Responsibilities:

  • Received and responded to phone queries related to customer orders, professionally.
  • Directed and dispatched drivers to designated locations for load pickup and delivery.
  • Checked and maintained accurate driver logs and records related to work activities.
  • Managed and resolved billing and service related complaints of customer, efficiently.
  • Developed and maintained strong professional relationships with drivers and contractors.
  • Oversaw and assisted with maintenance of tractor-trailer units, as required.

Education

Bachelor’s Degree in Supply Chain

Hill College, Hillsboro, TX