Veterinary Office Manager Resume

Samantha Gray

North Highlands CA 95660

(916) 987-6543

[email protected]

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Job Objective

Experienced Veterinary Office Manager seeking a position with growing firm that can make use of my expertise.

Highlights of Qualifications:

  • Experience in administering veterinary office and handling all stray animals
  • Expertise in providing customer services
  • Outstanding knowledge of poison control and associated procedures
  • Operational knowledge of software programs
  • Remarkable ability to interact with pet owner and staff members
  • Ability to handle multiple projects at a time
  • Ability to work at all hours and weekend
  • Familiarity in typing necessary documents
  • Proficient in toxicology

Professional Experience:

Veterinary Office Manager

Companion Animal Clinic, San Francisco, CA

October 2008 – Present

  • Administered working of facility and completed all needs for hospitals.
  • Maintained good working relationships with management and adoption centers.
  • Hired and trained front office staff and maintained all personnel files.
  • Managed all financial work for facility such as tracking invoices and billing and receiving payments.
  • Developed ways and increased efficiency and revenue for hospitals.
  • Coordinated with veterinary team and provided necessary support.
  • Ensured optimal client satisfaction at all times.
  • Assisted clients in all queries and maintained effective communication.

Veterinary Office Assistant

Ridgemont Animal Hospital, San Francisco, CA

August 2003 – September 2008

  • Managed all cases and assisted customers and veterinarians.
  • Monitored working of clinic and maintained all protocols on outbound calls.
  • Organized all electronic medical records and documented treatments for various treatments.
  • Administered clients and consulted experts of required.
  • Assisted Director of content in maintaining all records in accordance to quality assessments.

Veterinary Office Receptionist

AAL, San Francisco, CA

May 1998 – July 2003

  • Managed and answered all phone calls.
  • Monitored all appointments on an everyday basis.
  • Handled clients and organized necessary information.
  • Assisted doctors and patients in queries and managing appointments
  • Helped all pets in walking and boarding examination table.
  • Recorded patient history and temperatures.

Education

Bachelor’s Degree in Veterinary Science

Citrus College, Glendora, CA